SAVE-UK (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what we collect, why we collect it, how we use it, and the choices you have when you use our website and services.

Effective / Last updated: 15 Jan 2026 (update as needed)

Who we are

SAVE-UK is a community-led charity supporting grassroots development across South Asia.

Contact details (Data enquiries):
Email: info@save-uk.org
Phone: +44 (0)141 6391515
Address: 9 Kirkvale Crescent, Newtown Mearns, Glasgow G77 5HB, Scotland

What information we collect

We may collect:

  • Contact information: name, email address, phone/WhatsApp (if provided), postal address

  • Enquiry and form details: messages, uploaded documents (if any), volunteering/partner details

  • Donation information: donation amount, date, and reference (payment is processed by third-party providers; we do not store full card details)

  • Website usage data: pages viewed, device/browser information, approximate location, and cookies

  • Communications: emails or messages you send us, and our replies

How we collect information

We collect information when you:

  • fill out forms (contact, volunteer, partner, etc.)

  • donate or support our fundraising

  • subscribe to updates (if enabled)

  • browse our website (via cookies/analytics)

How we use your information

We use your information to:

  • respond to enquiries and provide support

  • process donations and issue confirmations/receipts where applicable

  • manage volunteering and partnership requests

  • share updates you opt in to receive

  • improve our website, communications, and project reporting

  • maintain internal records for accountability and governance

Lawful basis for processing (UK GDPR)

We process personal data when:

  • you consent (e.g., subscribing to updates)

  • it’s necessary for legitimate interests (e.g., replying to enquiries, improving services)

  • it’s required for a contract or requested service (e.g., donation administration)

  • we must meet a legal obligation (e.g., record-keeping for charity compliance)

Sharing your information

We do not sell or rent your personal data.

We may share limited information only when necessary with:

  • trusted service providers (website hosting, email delivery, form tools, analytics)

  • payment processors (e.g., PayPal or other donation platforms) to complete donations

  • regulators or authorities if legally required

All providers are expected to handle data securely and only for the services they provide.

International transfers

Some service providers may process data outside the UK. Where this happens, we take reasonable steps to ensure appropriate safeguards are in place.

Data retention

We keep personal information only as long as needed:

  • enquiries: typically until resolved + a reasonable period for records

  • donation records: as required for audit and compliance

  • volunteer/partner submissions: for coordination and future contact (you can request deletion)

Cookies

Cookies help the website function and improve performance. We may use cookies to:

  • understand website traffic and popular pages

  • improve user experience

  • remember basic preferences (where applicable)

You can control cookies through your browser settings. Disabling cookies may affect some site features.

Your rights

Depending on your location and applicable law, you may have the right to:

  • request access to your personal data

  • request correction of inaccurate data

  • request deletion of your data (in certain cases)

  • object to processing or request restriction

  • withdraw consent (where processing is based on consent)

To make a request, email info@save-uk.org.

Security

We use reasonable technical and organisational measures to protect your information. No online system is 100% secure, but we work to prevent unauthorised access, loss, or misuse.

Links to other websites

Our website may link to external websites. We are not responsible for their privacy practices. Please review their privacy policies separately.

Children’s privacy

Our website is not intended to collect personal data from children without appropriate consent. If you believe a child has provided us personal information, please contact us so we can remove it.

Changes to this policy

We may update this policy occasionally. Any changes will be posted on this page with an updated “Last updated” date.

Contact us

If you have questions about this Privacy Policy or how we handle your data, contact:

SAVE-UK
Email: info@save-uk.org
Phone: +44 (0)141 6391515
Address: 9 Kirkvale Crescent, Newtown Mearns, Glasgow G77 5HB, Scotland